[It's isn't exactly what he implied to ask, but he can't seem to let that go without comment.]

You seem none of those things to me so far. Charming, certainly. But infuriating, distant, and rude? As a customer, you've shown me nothing more than civility and kindness.

[Of course, Vincent doesn't exactly know her; he can only speak from very limited experience.]

But to answer your questions, no, I did not deal with people; not in any normal sense of the word. They had become monsters. And beyond that, I dealt with even more maddening creatures.